I suspect I may be ill with the virus. Should I still keep my pet’s appointment?
If you are sick with COVID-19 or another communicable disease, you should stay at home, minimizing contact with other people, until you are well. We are happy to reschedule your pet’s appointment.
What can I do to prepare for my appointment?
We have emailed you a consent form to sign by email. Please do so. It also would be helpful to pay ahead of time. We will call you to make arrangements for that. We understand not all of our clients can pay ahead of time. If you need to bring cash, please try and bring the exact amount in an envelope, we will not be able to give change but you are welcome to make a donation .For cats, please bring no bedding or towels in their carriers as we’ll need to remove it before bringing the animal into our clinic. For dogs, please do not put a harness on the dog. We’ll ask you to put one of our leashes on your dog. You can leave his/her collar on.
What should I do when I arrive at the clinic?
We ask that you stay in your vehicle with your pet(s). We will direct you where to park and we will approach your car when we’re ready to check your pet(s) in.
Should I wear a mask to the clinic?
Anything we can do to help limit the spread of the virus is encouraged. We recognize that not all clients have masks at home; however, if you do, please consider wearing it for drop-off and pick-up.
My pet seems like he’s not feeling well. Should I reschedule his/her surgery appointment?
We only perform surgeries on pets who are in good health. If your pet seems like he/she is unwell, not eating or drinking normally, sneezing or unusually tired, it’s a good idea to reschedule as there are risks associated with surgery.
Are you able to test my pet for COVID-19?
We are not able to test pets for the coronavirus.
Can I get COVID-19 from my pet or other animals?
According to the CDC, at this time there is no evidence that animals play a
significant role in spreading the virus that causes COVID-19. Based on the limited information available to date, the risk of animals spreading COVID-19 to people is considered to be low. A small number of pets have been reported to be infected with the virus that causes COVID-19, mostly after contact with people with COVID-19.Pets have other types of coronaviruses that can make them sick, like canine and feline coronaviruses. These other coronaviruses cannot infect people and are not related to the current COVID-19 outbreak .However, since animals can spread other diseases to people, it’s always a good idea to practice healthy habits around pets and
other animals, such as washing your hands and maintaining good hygiene. For more information on the many benefits of pet ownership, as well as staying safe and healthy around animals including pets, livestock, and wildlife, visit the CDC’s Healthy Pets, Healthy People website.